Reveal
The law shapes your projects. But where, exactly?
Make the legal challenges that influence your projects, user journeys, and decisions visible.
An outside perspective to understand what is really happening behind legal challenges and identify shared opportunities for action.
Co-design
You want to create meaningful change.
The law is part of the project. Let’s design with it—not around it.
Co-design workshops to imagine, test, and bring new solutions to life, where legal experts, designers, and business teams work together—not in parallel.
Build
You want to bring your teams on board. Learn how to design with the law.
Training programs that create a shared language and embed new ways of working together.
Legal User eXperience
What is LUX?
The law is present in almost every project, yet it is rarely approached as a design challenge.
Most organizations treat it as a constraint to manage or a validation step to complete. Yet contracts, regulations, and compliance requirements fundamentally shape the way products, services, and organizations are designed.
When a legal issue arises, it often reveals conflicting objectives, misunderstandings between teams, and decisions that struggle to move forward.
LUX uses design mindset and methods to make these challenges visible, facilitate dialogue, and help teams design solutions together.
Because a legal issue is rarely just a legal issue.
They shed light on law
…and they tell it better than I do.
From several months to just a few days
«Thanks to her holistic vision of contracting and her innovative mindset, we built an agile and effective support function, reducing our turnaround times from several months to just a few days. »
Finally, a topic that resonates with designers
“Émilie managed to make a subject that can initially seem complex and far from UX designers’ concerns both simple and inspiring. ”
Embedding the approach for the long term
Winner of the 2024 Legal Innovation Award – Village de la Justice
“Thanks to Émilie, we pushed beyond our limits, our project was a success, and we can now embed the Legal Design approach for the long term.”
Co-creating with the feeling that anything is possible
“Working with Émilie means co-creating in an atmosphere of trust, with the feeling that anything is possible. She is a true partner for meaningful projects”
A learning experience that creates lasting change
“Émilie was highly appreciated by our teams for her teaching approach, professionalism, and the results achieved. The overall experience has been extremely positive, and our Legal Design journey continues”
Leaving inspired to experiment
“We truly appreciated the way the training was delivered, along with Émilie’s positive and supportive energy. We all left eager to embrace these tools and experiment with what we had learned.”
Building a shared culture
«A tailor-made training program that was practical and immediately applicable. A passionate and inspiring facilitator who created a genuine collaborative dynamic around Legal Design.»
Bringing legal expertise and design together
For more than ten years, I held legal leadership roles within major organizations—including Airbus and Accenture—where I repeatedly observed the same challenge: when legal enters a project, decisions slow down, teams struggle to understand one another, and constraints begin to outweigh user needs.
At Airbus UpNext, Airbus’ innovation lab, I discovered that design could change this—not by working around the law, but by integrating it into the design process from the very beginning.
Since 2019, I have been helping highly regulated organizations design with the law through design-driven approaches.
Emilie Lorblanchet Ongaro,
Legal User Experience pioneer
Let’s shed light on law together
Great stories often starts with this kind of message
Tell me about your needs
